Wirevox AI

Core AI Capabilities

• 24/7 Inbound & Outbound Calling: Agents can answer incoming calls instantly or dial out to leads without human intervention.
• Multi-Model Architecture: Choose the best AI for the job, utilizing top-tier models from OpenAI (including Realtime), Google Gemini (Live), and Anthropic.
• Ultra-Realistic Voices: Integrated with ElevenLabs and Deepgram to provide human-like, emotion-aware voice synthesis with incredibly low latency.
• Industry-Specific Templates: Pre-built agent personas optimized for Dental Practices, Real Estate, Salons, Home Services, and more.

Automations & Actions

• Real-Time Appointment Booking: Direct integration with Google Calendar allows the AI to check live availability and book appointments on the spot.
• Live Call Transfers (Triage): The AI can identify emergencies or complex questions and instantly transfer the caller to a live human (e.g., front desk or on-call staff).
• Automated SMS Follow-ups: Automatically send text messages to callers right after booking an appointment or capturing their lead information.
• Post-Call Intelligence: Every call generates an automatic transcript and summary, which are instantly logged in your dashboard.

Integrations & Ecosystem

• CRM Syncing: Native integrations with major tools like HubSpot, Salesforce, and Clio to automatically log new leads and call notes.
• Bring Your Own Number: Port your existing business number or instantly provision new local and toll-free numbers directly through the platform.

Platform & Agency Tools

• Multi-Tenant Workspaces: Manage multiple clients or business locations from a single master dashboard.
• White-Labeling (Agency Plan): Rebrand the dashboard and client portal to sell the AI voice agents under your own company's brand.
• Dynamic Credit Billing: A flexible, pay-as-you-go credit system that adjusts based on the specific STT (Speech-to-Text) and LLM providers your agents use.

By Industry

1. Dental & Medical Practices (Patient Coordination)

• Use Case: A patient calls in with a toothache. The AI answers immediately, asks triage questions to determine the severity, and checks Google Calendar. If it's a routine checkup, it books the appointment. If the patient mentions severe pain or bleeding, the AI immediately transfers the call to the live front desk.
• Benefit: Reduces hold times, ensures HIPAA-aware initial contact, and keeps the front desk focused on patients in the waiting room.

2. Real Estate (Lead Qualification)

• Use Case: An AI agent instantly calls back a new lead generated from a Facebook Ad. It asks the prospect about their budget, timeline, and neighborhood preferences. It then logs these answers directly into HubSpot or Salesforce and schedules a property viewing or consultation with a human agent.
• Benefit: Speed-to-lead is maximized (contacting leads within seconds of submission), which drastically increases conversion rates.

3. Home Services & Trades (Dispatch & Booking)

• Use Case: A homeowner calls a plumbing company after hours because a pipe burst. The AI answers, captures the address and emergency details, sends a confirmation SMS to the homeowner, and simultaneously pages the on-call plumber with the job details.
• Benefit: Captures emergency jobs 24/7 without needing to pay a human answering service.

4. Salons & Spas (Reception & Scheduling)

• Use Case: A client calls during the busy weekend rush to book a haircut and color. The AI checks the stylist's calendar, finds an open slot, books it, and sends an automated SMS confirmation to the client.
• Benefit: Prevents missed calls from turning into lost revenue when stylists are busy with clients.

By Business Function

1. 24/7 Overflow & After-Hours Reception

• Use Case: Businesses route calls to the AI only when their human staff don't answer within 3 rings, or when the office is closed. The AI handles basic FAQs (hours, location, pricing) and takes detailed messages or books follow-up calls.

2. Outbound Sales Campaigns

• Use Case: An agency uploads a list of past customers. The AI dials through the list to offer a seasonal discount or ask for feedback, qualifying interested buyers and transferring them to a live sales rep.

3. Appointment Reminders & Confirmations

• Use Case: Instead of just sending an SMS, the AI calls patients/clients the day before their appointment. If the client needs to reschedule, the AI handles it conversationally right on the phone and updates the calendar instantly.

4. B2B SaaS Customer Support (Tier 1)

• Use Case: The AI agent acts as the first line of phone support. It uses a connected Knowledge Base to answer common technical questions or billing inquiries. If it can't resolve the issue, it creates a support ticket and transfers the user to a human engineer.