Telvana
Telvana is the AI agent platform for contact centers. Telvana agents answer inbound calls, run outbound call and SMS campaigns, and reply to texts and website chats. They work from your knowledge, connect to your systems, transfer calls to your team when a person is needed, and report on every call. Plans start at $399 a month, based on call volume, plus a one-time setup fee.
Features
- Inbound voice agents for your main line, overflow, after hours or a phone-menu option, in English and Spanish
- Outbound call and SMS campaigns within the hours you set, or calls placed from your own systems through the API
- Works with the phone system you already run: no new carrier, no SIP project, no migration
- Transfers callers to your team under rules you set
- Every call recorded and transcribed, with summaries, outcome tags and analytics
- A separate workspace for each team or client program, plus an API, webhooks and an MCP server
Use Cases
- Hold-queue relief: offer the AI when wait times climb
- After hours and overflow: cover nights, weekends and spikes
- Tier-1 support: status checks, account questions and FAQs
- Scheduling: book, confirm, reschedule and cancel
- Confirmations and reminders by phone or text
- Outbound campaigns: lead follow-up and list calling
Comments
Premium Products
Find your next favorite product or submit your own. Made by @FalakDigital.
Copyright ©2026. All Rights Reserved