SmartConnect CTI
Cisco CTI integration for Salesforce and Microsoft Dynamics
SmartConnect CTI seamlessly integrates Cisco telephony infrastructure with Salesforce and Microsoft Dynamics 365. Empower your support and sales teams with automated call logging, screen pops, click-to-dial, and real-time customer data sync to maximize agent productivity.
Features
- Real-time screen pops with caller information
- Seamless Click-to-Dial functionality inside CRM
- Automated call activity logging and tracking
- Cisco telephony integration for Salesforce and Dynamics 365
Use Cases
- Accelerating inbound customer support resolution times
- Automating outbound sales call workflows and logging
Comments
Hey Fazier community! We built SmartConnect CTI to solve the disconnect between telephony systems and enterprise CRMs. It provides seamless Cisco integration with Salesforce and Microsoft Dynamics 365 to deliver real-time screen pops, automated call logging, and one-click dialing for support and sales teams. Would love to hear your feedback and answer any questions!
Premium Products
Makers
Makers
Comments
Hey Fazier community! We built SmartConnect CTI to solve the disconnect between telephony systems and enterprise CRMs. It provides seamless Cisco integration with Salesforce and Microsoft Dynamics 365 to deliver real-time screen pops, automated call logging, and one-click dialing for support and sales teams. Would love to hear your feedback and answer any questions!
Premium Products
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