Quidget

1. AI Automation: Automates up to 80% of routine customer support inquiries.
2. No-Code Deployment: Easily set up and customize AI chatbots without technical skills.
3. Seamless Integrations: Connects with Zendesk, Slack, WhatsApp, Google Docs, and more.
4. Customizable Chatbots: Tailor chatbots to reflect your brand’s voice and style.
5. Multi-Language Support: Offers support in multiple languages for global reach.
6. Advanced Analytics: Provides insights into chatbot performance and customer interactions.
7. Efficiency Boost: Reduces operational costs by handling repetitive tasks.
8. Enhanced Service: Frees up support teams to focus on complex, high-value issues.

Customer Service Optimization: Automate routine inquiries such as order status, FAQs, and product information to improve response times and reduce workload on support teams.

Lead Generation: Engage website visitors with AI chatbots to capture leads, qualify prospects, and direct them to the appropriate sales channels.

Global Support: Provide multilingual support to a diverse customer base, ensuring consistent service across different regions and languages.

Onboarding and Training: Use chatbots to guide new users through onboarding processes, offer tutorials, and answer common setup questions.

Support Ticket Management: Automatically categorize and prioritize support tickets, routing them to the appropriate human agents based on complexity.

E-Commerce Assistance: Assist customers with product recommendations, order tracking, and return processes, enhancing the overall shopping experience.

Survey and Feedback Collection: Collect customer feedback and conduct surveys through interactive chatbots to gain insights into customer satisfaction and areas for improvement.

Appointment Scheduling: Automate the scheduling of appointments or meetings, send reminders, and manage cancellations efficiently.

Internal Support: Provide automated responses to internal team queries, such as IT support or HR-related questions, streamlining internal operations.

Crisis Management: Quickly address common customer concerns during high-demand periods or crises, reducing the strain on support teams and ensuring timely responses.