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Question Base
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Question Base

"Brilliant Bot" by Slack

Overview

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Documentation, Search & Answers inside Slack


Your team already shares the latest insights, useful links, and knowledge in Slack - now let AI do its magic to build you a knowledge base out of it.


Tags: Technology, Productivity, Bots

Features

📘 Smart capture - Slack is where you first share ideas and knowledge. Question Base helps you save them with a one-click. The AI extracts the insights, decisions, and answers so you can use them later.


✅ Auto-responder - The AI surfaces answers from your chat and existing docs the moment people ask.


🔍 Search across tools - You already wrote your product documentation in Notion or Confluence. And your FAQ is well-maintained in Zendesk and Intercom. But your team never checks there and asks questions in Slack? With Question Base PRO you can integrate all this information inside Slack.


📚 FAQ - We all want good documentation, but it's never a priority. Question Base helps you turn your insightful conversations in Slack into a neat, organized knowledge base.

Use cases

Customer Support Efficiency

Pain: Support teams waste time answering the same questions repeatedly.

Benefit: Question Base instantly surfaces answers from past chats and docs, reducing response time.


Internal Knowledge Sharing

Pain: Critical knowledge shared in Slack gets lost in conversations.

Benefit: Question Base captures and organizes insights for easy future access, preserving company knowledge.


Cross-Department Collaboration

Pain: Teams work in silos, making it hard to find information from other departments.

Benefit: Question Base enables seamless search across tools and teams, improving transparency.


Product Development Knowledge

Pain: Past decisions and discussions are hard to track down when needed.

Benefit: Question Base saves and organizes key product discussions for quick reference.


Maintaining a Knowledge Base

Pain: It's difficult to keep documentation up to date across different platforms.

Benefit: Question Base turns Slack conversations into an organized, auto-updated knowledge base.


Onboarding New Employees

Pain: New hires struggle to find relevant info and ask repeated questions.

Benefit: Question Base provides instant answers from prior discussions, speeding up onboarding.

Comments

Yana Tornoe
Co-founder of Question Base

Slack is already the backbone of many startups. Now with the power of AI this platform is becoming a collaborative knowledge base. With Question Base, startups can: - 📚 Build a knowledge base while chatting - ✅ Instantly answer questions in channels - 🔎 Integrate their existing docs from Notion, Intercom etc into Slack We are super excited about this release! 😊 🚀 It solves our own problem and the problem of many fellow founders. We know that good documentation is the way to scale up business operations but doing it is just too time-consuming and never a priority 🫠 That's why we built Question Base to be a frictionless capture of the knowledge teams already share in Slack. Give it a try with the FREE plan. We'd love to hear your feedback! 😻

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Comments

Yana Tornoe
Co-founder of Question Base

Slack is already the backbone of many startups. Now with the power of AI this platform is becoming a collaborative knowledge base. With Question Base, startups can: - 📚 Build a knowledge base while chatting - ✅ Instantly answer questions in channels - 🔎 Integrate their existing docs from Notion, Intercom etc into Slack We are super excited about this release! 😊 🚀 It solves our own problem and the problem of many fellow founders. We know that good documentation is the way to scale up business operations but doing it is just too time-consuming and never a priority 🫠 That's why we built Question Base to be a frictionless capture of the knowledge teams already share in Slack. Give it a try with the FREE plan. We'd love to hear your feedback! 😻

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