PandaChat is an AI powered customer support platform that brings all channels together in one inbox — live chat, email, social media, Messenger, WhatsApp and more. It integrates with your store and uses your actual store data to automatically resolve up to 70 percent of customer conversations. It is easy to set up, simple to use and affordable for growing e-commerce businesses.
Features
- Functions as a 24/7 support team that answers questions and resolves common issues
- Uses real time store data to answer stock questions, shipping times, returns and order status
- Handles live website chat, email, social media comments and direct messages, plus phone and voice support
- Recommends products, guides purchases and assists during checkout
- Suggests complementary items and helps customers make decisions
- Connects to your store or website and uses your product catalog, FAQs and help docs
- Provides fast, consistent and helpful customer service across all channels
- Ideal for ecommerce, service businesses and SaaS companies that want to scale support without hiring more staff
- Allows you to choose a brand aligned tone of voice
- Easy setup with no coding required
- Starts working within minutes after installation
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