MOON Chat
AI chatbot that sells from your store's real catalog
MOON Chat is an AI chatbot for online stores. It syncs your product catalog and answers customers with real products, live stock and order status, on your website, WhatsApp, Messenger, Instagram and Telegram. It works with Shopify, WooCommerce, Gomag, PrestaShop and any Google Merchant feed. For service businesses it learns from your website pages, collects leads and books appointments in Google Calendar. Setup is included, with a 30-day free trial.
Features
- Answers from your real catalog: products, stock, prices and shipping
- Recommends products with photo, price and link
- Order status and courier tracking, after checking the customer owns the order
- Collects leads and sends them with the full conversation
- Works on your website, WhatsApp, Messenger, Instagram and Telegram
- Understands and replies to voice messages
- Shows which orders came from the chat
- Shopify app, plus Gomag, WooCommerce, PrestaShop and Google Merchant feed connectors
Use Cases
- Online stores that get the same product and delivery questions every day
- Stores that lose sales at night and on weekends, when nobody answers
- Service businesses that want leads and bookings from their website
- Agencies that set up chatbots for their e-commerce clients
Comments
Hi Fazier! I'm Felix, I run THE MOON Agency in Romania. We built MOON Chat after watching our e-commerce clients answer the same questions all day: is it in stock, when does it arrive, where is my order. Generic chatbots kept guessing prices or sending people to a contact form, so we tied the bot to the store's real catalog and orders. It started on Romanian stores (Gomag, WooCommerce) and it's now on the Shopify App Store too. Happy to hear what you'd want a store chatbot to do.
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Comments
Hi Fazier! I'm Felix, I run THE MOON Agency in Romania. We built MOON Chat after watching our e-commerce clients answer the same questions all day: is it in stock, when does it arrive, where is my order. Generic chatbots kept guessing prices or sending people to a contact form, so we tied the bot to the store's real catalog and orders. It started on Romanian stores (Gomag, WooCommerce) and it's now on the Shopify App Store too. Happy to hear what you'd want a store chatbot to do.
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