Kiwi

Hi! I run a web development company, and Kiwi is our product for freelancers. You talk to agents in plain language and they use the CRM, quotes and invoices for you, while the tools stay open if you prefer to work by hand. Nothing is sent without your approval. Feedback is very welcome.

Keeping the agents on the same CRM and invoice data you can still edit by hand, with nothing sent until you approve it, is a sensible line to draw. Which agent do people turn on first, payment reminders or lead follow-ups? Search note: I googled "ai assistant for freelancers invoices follow ups crm" (Google, US settings). Page 1 is Every, Ava Ledger, Ordaana, a Vellum list of AI assistants, InvoicifyAI, Taskade, MySA, Launchie and Carly. Kiwi isn't there yet, so the approval-first angle could be the thing to lead with on a page for that search. I run AI Knows Us, so this kind of search check is what I do.

Splitting the work into separate agents for inbox, leads and invoicing is a nice way to make it easy to trust, especially with the rule that nothing gets sent without approval. Finding local clients through OpenStreetMap is a clever touch too. Does the invoicing agent handle currencies other than CHF, or is it mainly for Swiss freelancers right now?

Love that nothing goes out without your approval. Curious how you think about trust over time though. Once I've approved the same kind of payment reminder a dozen times, can I let Isabella send those on her own, or is it always one approval per message?

Drafting payment reminders for overdue invoices but requiring approval before send is the right call for freelancers, since a tone-deaf chaser can cost a client. Swiss QR invoices is a nice niche detail too. Can you tune reminder tone per client, e.g. softer for long-term clients? And do the agents show what data they used when they draft a follow-up?

greattttt keep it uppp

Requiring approval before anything is sent is the right call for invoices and client emails; it's what would make me trust an agent with this. Can I approve items in a batch (say, all overdue payment reminders at once), or is it one at a time? Nice touch supporting Swiss QR invoices too.

really nice idea, are you from NZ?

Having each agent work on the same CRM and invoice records you can edit by hand is a reassuring design. For Sophia's inbox work, does Kiwi connect directly to an existing Gmail or Outlook account, or do I forward client mail into it?

Freelance admin is the part nobody wants to do, so agents handling it makes a lot of sense. Which tasks does it take over end to end right now, like invoicing or follow-ups, and does anything need my approval before it goes out to a client?

Having each agent work on the same CRM and invoice records you can edit by hand is a reassuring design. For Sophia's inbox work, does Kiwi connect directly to an existing Gmail or Outlook account, or do I forward client mail into it?

Splitting inbox, leads and invoicing across three agents makes me wonder about the handoffs. If a client replies to an invoice thread asking for a corrected amount, does Sophia pass that to Isabella as a task, or do I have to re-ask in a different chat? Handoffs between specialised agents are usually where this kind of setup gets fragile.

What happens if an invoice gets paid after Isabella drafts a reminder but before I approve it? Does Kiwi recheck the payment status at send time? Automatically withdrawing that stale reminder would prevent an awkward message to a client who has already paid.

Making approval the default is the right call for freelancers, because one wrong invoice email costs more than the time saved. Can you approve a type of action once, like 'payment reminders to existing clients', so it stops asking? That seems like the step from assistant to actually saving hours.