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IT TICKETING
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IT TICKETING

The Helpdesk solution for IT Teams

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Overview

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The Helpdesk solution for IT Teams. Improve ticket resolution times and service delivery outcomes with actionable, context-rich automated IT Ticketing.



Tags: Project Management, Notion, Notion Templates

Features

🎫 Ticket Management: Easily create, assign, and track customer tickets to ensure timely resolution. View ticket statuses at a glance and prioritise tasks based on urgency and importance


πŸ‘₯ Customer and Contacts Management: Maintain a detailed database of your customers and their contacts. Store essential information, track interaction history, and keep all your customer

details organized in one place


πŸ“‹ Task Management: Assign tasks to team members, set deadlines, and monitor progress. Integrate tasks with customer tickets to ensure all aspects of customer queries are addressed promptly


πŸ“Š Customisable Views: Choose from various views such as Kanban boards, lists, and calendars to visualise your workflow in a way that suits your team’s needs


🀝 Seamless Collaboration: Share the template with your team to collaborate in real-time. Keep everyone on the same page with synchronised updates and notifications


πŸ“ˆ Analytics and Reporting: Gain insights into your support process with built-in analytics. Monitor key performance metrics to continuously improve your customer service

Use cases

You can efficiently manage the entire ticketing process, ensuring that all tickets are tracked, resources are allocated effectively, and communication is maintained with requestors. This leads to a more organized and productive IT department.

Comments

Dubsmart LLC
Dubsmart specializes in AI dubbing, offering multilingual voiceovers, voice cloning, TTS, and pro editing for global content.

Nice!

Nagaraj M
Tech enthusiast | App developer | Always learning and experimenting | Building solutions that make life easier

Congrats on your launch brother! Keep it up!

Chow Bruce
Product Hunter! Rizz Lines AI: https://www.rizzlines.app/

Cheers to the launch! Wishing you great success and new milestones. How long did it take to develop this?

Chow Bruce
Product Hunter! Rizz Lines AI: https://www.rizzlines.app/

Cheers to the launch! Wishing you great success and new milestones. How long did it take to develop this?

Elizabeth R
Digital Creator|Soloprenuer I create digital products focusing on wellness

Congratulations on your launch and much success to you.

Steffy Notion
Digital Creator. Marketer. Solopreneur.

It looks great! I'm looking forward to test it!

Unlimited 777
Dreamer & Ultra-Warrior

Good idea brother, keep going.

Anna Masliaieva
An ispiring Notion creator building templates for Lifestyle and Business

Congrats on getting the Product of the Day!

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Makers

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Oriol Sesac
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Comments

Dubsmart LLC
Dubsmart specializes in AI dubbing, offering multilingual voiceovers, voice cloning, TTS, and pro editing for global content.

Nice!

Nagaraj M
Tech enthusiast | App developer | Always learning and experimenting | Building solutions that make life easier

Congrats on your launch brother! Keep it up!

Chow Bruce
Product Hunter! Rizz Lines AI: https://www.rizzlines.app/

Cheers to the launch! Wishing you great success and new milestones. How long did it take to develop this?

Chow Bruce
Product Hunter! Rizz Lines AI: https://www.rizzlines.app/

Cheers to the launch! Wishing you great success and new milestones. How long did it take to develop this?

Elizabeth R
Digital Creator|Soloprenuer I create digital products focusing on wellness

Congratulations on your launch and much success to you.

Steffy Notion
Digital Creator. Marketer. Solopreneur.

It looks great! I'm looking forward to test it!

Unlimited 777
Dreamer & Ultra-Warrior

Good idea brother, keep going.

Anna Masliaieva
An ispiring Notion creator building templates for Lifestyle and Business

Congrats on getting the Product of the Day!

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