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IT TICKETING
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IT TICKETING

The Helpdesk solution for IT Teams

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The Helpdesk solution for IT Teams. Improve ticket resolution times and service delivery outcomes with actionable, context-rich automated IT Ticketing.



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Features

🎫 Ticket Management: Easily create, assign, and track customer tickets to ensure timely resolution. View ticket statuses at a glance and prioritise tasks based on urgency and importance


πŸ‘₯ Customer and Contacts Management: Maintain a detailed database of your customers and their contacts. Store essential information, track interaction history, and keep all your customer

details organized in one place


πŸ“‹ Task Management: Assign tasks to team members, set deadlines, and monitor progress. Integrate tasks with customer tickets to ensure all aspects of customer queries are addressed promptly


πŸ“Š Customisable Views: Choose from various views such as Kanban boards, lists, and calendars to visualise your workflow in a way that suits your team’s needs


🀝 Seamless Collaboration: Share the template with your team to collaborate in real-time. Keep everyone on the same page with synchronised updates and notifications


πŸ“ˆ Analytics and Reporting: Gain insights into your support process with built-in analytics. Monitor key performance metrics to continuously improve your customer service

Use Cases

You can efficiently manage the entire ticketing process, ensuring that all tickets are tracked, resources are allocated effectively, and communication is maintained with requestors. This leads to a more organized and productive IT department.

Comments

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Dubsmart specializes in AI dubbing, offe...

Nice!

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Tech enthusiast | App developer | Always...

Congrats on your launch brother! Keep it up!

Cheers to the launch! Wishing you great success and new milestones. How long did it take to develop this?

Cheers to the launch! Wishing you great success and new milestones. How long did it take to develop this?

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Digital Creator|Soloprenuer I create dig...

Congratulations on your launch and much success to you.

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Digital Creator. Marketer. Solopreneur.

It looks great! I'm looking forward to test it!

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Dreamer & Ultra-Warrior

Good idea brother, keep going.

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A Notion creator building templates for ...

Congrats on getting the Product of the Day!

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Awards
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Comments

custom-img
Dubsmart specializes in AI dubbing, offe...

Nice!

custom-img
Tech enthusiast | App developer | Always...

Congrats on your launch brother! Keep it up!

Cheers to the launch! Wishing you great success and new milestones. How long did it take to develop this?

Cheers to the launch! Wishing you great success and new milestones. How long did it take to develop this?

custom-img
Digital Creator|Soloprenuer I create dig...

Congratulations on your launch and much success to you.

custom-img
Digital Creator. Marketer. Solopreneur.

It looks great! I'm looking forward to test it!

custom-img
Dreamer & Ultra-Warrior

Good idea brother, keep going.

custom-img
A Notion creator building templates for ...

Congrats on getting the Product of the Day!