Most SaaS founders have no idea why users cancel. Surveys get ignored. Offboarding emails get vague replies. Analytics show numbers dropping but never explain the reason. Flidget puts a guided exit chat directly on your cancel page — same domain as billing, no redirects. The moment a user clicks cancel, a real conversation starts. Voice or text. Right there, right then. What you get back is brutally honest. Bugs you never knew existed. Pricing concerns nobody ever raised. Competitors being quietly evaluated. Things no dashboard would ever show you. Key features: - Exit chat widget — voice or text on cancel page - Auto-tagged churn reasons — price, competitor, bugs, missing features - Discount and offers bar from the same embed - Win-back queue — flag high intent users instantly - Founder dashboard — transcripts, filters, trends - Works with Stripe, Paddle, Razorpay — any billing stack Free to start. No credit card required. Live in minutes.
Exit chat widget — voice or text on cancel page
Auto-tagged churn reasons — price, competitor, bugs, missing features
Discount and offers bar from the same embed
Win-back queue — flag high intent users instantly
Founder dashboard — transcripts, filters, competitor mentions
Works with Stripe, Paddle, Razorpay — any billing stack
Billing agnostic — one embed, your domain
SaaS founders who want to know why users cancel
Product teams tracking churn reasons by category
Customer success teams building win-back campaigns
eCommerce stores reducing subscription cancellations
Bootstrapped founders flying blind on churn
B2B SaaS teams losing enterprise accounts silently


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