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Flidget
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Flidget

Know exactly why users cancel — before they're gone

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Most SaaS founders have no idea why users cancel. Surveys get ignored. Offboarding emails get vague replies. Analytics show numbers dropping but never explain the reason. Flidget puts a guided exit chat directly on your cancel page — same domain as billing, no redirects. The moment a user clicks cancel, a real conversation starts. Voice or text. Right there, right then. What you get back is brutally honest. Bugs you never knew existed. Pricing concerns nobody ever raised. Competitors being quietly evaluated. Things no dashboard would ever show you. Key features: - Exit chat widget — voice or text on cancel page - Auto-tagged churn reasons — price, competitor, bugs, missing features - Discount and offers bar from the same embed - Win-back queue — flag high intent users instantly - Founder dashboard — transcripts, filters, trends - Works with Stripe, Paddle, Razorpay — any billing stack Free to start. No credit card required. Live in minutes.

Example Image
Example Image
Example Image
Example Image

Features

Exit chat widget — voice or text on cancel page

Auto-tagged churn reasons — price, competitor, bugs, missing features

Discount and offers bar from the same embed

Win-back queue — flag high intent users instantly

Founder dashboard — transcripts, filters, competitor mentions

Works with Stripe, Paddle, Razorpay — any billing stack

Billing agnostic — one embed, your domain

Use Cases

SaaS founders who want to know why users cancel

Product teams tracking churn reasons by category

Customer success teams building win-back campaigns

eCommerce stores reducing subscription cancellations

Bootstrapped founders flying blind on churn

B2B SaaS teams losing enterprise accounts silently

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