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DobroDesk
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DobroDesk

Support inbox with AI replies and no seat fees

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DobroDesk brings email, website chat and other support channels into one shared inbox. AI can draft replies or answer simple questions using approved project docs. Sensitive or unclear cases stay with a person. Pricing starts at €13/month for 300 accepted conversations. Teammates and AI replies are included.

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Features

• Shared inbox for email, website chat and supported messaging channels

• AI drafts and optional automatic replies based on approved docs

• Human review for billing, legal, privacy, security and uncertain cases

• Sources and evidence shown with AI replies

• Routing by channel, inbox, team and assignee

• No seat fees. €13/month includes 300 accepted conversations and AI replies

Use Cases

• Answer repeated support questions from your help docs

• Keep Gmail, Outlook and website chat in one queue

• Let AI handle low-risk requests while people own sensitive cases

• Route conversations to the right inbox and team

• Support several products or brands from one workspace

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Comments

I built DobroDesk after using Freshdesk and seeing the same simple questions answered again and again, even when the answer was already in the docs. I wanted automatic replies to be part of the support inbox, not another tool, and I wanted a lower price without seat fees. DobroDesk is live and I am looking for honest feedback from founders and support teams. Try it with real conversations and tell me where replies or the workflow fall short. Thanks for taking a look.

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Comments

I built DobroDesk after using Freshdesk and seeing the same simple questions answered again and again, even when the answer was already in the docs. I wanted automatic replies to be part of the support inbox, not another tool, and I wanted a lower price without seat fees. DobroDesk is live and I am looking for honest feedback from founders and support teams. Try it with real conversations and tell me where replies or the workflow fall short. Thanks for taking a look.

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