Copilot Live
Copilot Live
Conversational AI agents to scale personalized customer engagement
Copilot.live is a Conversational AI Agent Platform to automate customer interactions across websites, apps, WhatsApp, email, and voice. These agents go beyond simple scripts—resolving queries, handing off to humans when needed, and scaling support and engagement without added headcount. Our AI agents provide 24/7 support, drive growth, and ensure seamless human handovers when needed. Deploy in minutes, automate up to 80% of queries, and scale engagement without increasing costs. ISO 27001 certified with multi-language support.
Features
- Omnichannel reach
- Support for chat and voice interactions
- 50+ languages with auto-detection
- Consistent experience across platforms
- AI-powered support automation
- Route complex issues to the right human agent
- Track SLAs, ticket status, and feedback in one place
- Smooth agent handover
- Unified inbox for all conversations
- Custom workflows
- No-code setup
- Plug-and-play integrations
- Enterprise ready
Use Cases
- Handle FAQs, order status, refunds, cancellations
- Agents can watch, join, or take over chats anytime
- Automate bookings, ticketing, and escalations
- Fetch order/account data on demand
- Trigger lead nurturing via emails or messages
- Sync with CRMs, helpdesks, calendars, ecommerce tools
- Pull order, lead, and user data in real time
- Push events to Slack, email, or third-party tools
- Role-based access, audit logs
- Dedicated infra, SLAs, and support
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