Convoso
AI-powered call center dialer software
Convoso is a leading cloud-based contact center software and conversational AI (Voso.ai) for sales and lead generation teams. Businesses can quickly scale conversations and dramatically increase contact and conversion rates. Our continuously evolving solutions are driving efficiencies and profitability for our customers by solving top issues for call blocking and flagging, low contact rates, voicemail, TCPA compliance, and more. Convoso's award-winning customer support team is responsive at every step from onboarding to tech support to customer success. Our powerful and versatile software propels greater ROI using real time analytics. Convoso's open API easily integrates major 3rd party apps. The solution is best suited to 20+ agents.
Features
Popular features include:
- DX5 Dialer Engine accelerates speed to lead and amplifies call volume capacity
- ClearCallerID monitors blocked and flagged DIDs to swap them out before they impact KPIs
- Fast and accurate voicemail detection
- Voso.ai conversational AI that drives more sales
- Automated list scrubbing for Do Not Call numbers
- Real time customizable in-depth reporting and analytics
- High configurability to improve performance
- Advanced lead filters and skills based routing
- Omnichannel outreach, including conversational AI
- Lead management automation
- Dynamic scripting to speed training, maintain compliance requirements, and keep agent on a conversion course
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