CallPal
Power dialing for your CRM — bring your own carrier
CallPal is outbound calling software for sales teams whose CRM never shipped a dialer.
Reps click to call from a contact record or power-dial a saved campaign in the browser — no desk phone, no separate softphone, no copying numbers into a keypad. Every call is recorded and logged straight back to the CRM record it came from.
It's bring-your-own-carrier: each team connects its own SIP trunk, so minutes are billed by your carrier at your rate and we never resell or mark up a call. Your numbers stay yours.
Deliberately outbound only — no inbound routing, no IVR, no predictive dialing. From $19 per user per month, with a 14-day free trial and no card required.
Features
Click-to-call from any contact record, with notes and call history in the same view
Power dialer campaigns with a server-side queue, so two reps never call the same person twice
Call recording, encrypted at rest with a retention window you set
Live coaching — listen silently, whisper to the rep without the customer hearing, or barge in
Native CRM connectors — Attio, Close, ActiveCampaign, Capsule, Copper, Insightly, Nimble and Less Annoying CRM, plus CSV and Excel import
Bring your own SIP trunk, with a backup trunk and automatic failover
Company caller ID on every outbound call, never a rep's mobile number
Analytics — answer rate, talk time, conversion and best time to reach, per rep
Use Cases
Outbound prospecting through a CRM list without leaving the browser
Following up on form fills and demo requests while they're still warm
Renewal and collections call rounds against a saved list
Onboarding new reps — a manager whispers guidance mid-call instead of reviewing it a week later
Reviewing recordings for coaching and QA, tied to the CRM record
Teams on smaller CRMs that never got a native dialer, and don't want a full phone system
Comments
The bring-your-own-SIP-trunk model is the part I like most. I run outbound BD for an IT services team, and per-minute markup on international calling is usually where dialer costs quietly balloon. Two questions: does the power-dialer queue respect each contact's local time zone (we call US, EU and APAC from India), and can call outcomes map to custom fields or pipeline stages in Close/Attio rather than just logging an activity?
The bring-your-own-carrier model is the smartest part of this — most dialers quietly mark up per-minute rates, so letting teams bring their own SIP trunk (with automatic failover to a backup trunk) keeps costs transparent and calls reliable. Deliberately staying outbound-only is also a good scope decision; plenty of tools bloat into full phone systems and get worse at the core job. One question: the server-side queue prevents two reps calling the same person within a campaign — how does it handle list hygiene across campaigns, e.g. if the same contact appears in two different campaigns? Would be great to see the dedupe logic explained somewhere.
CallPal solves a very specific sales workflow problem well—bringing outbound calling directly into the CRM without forcing teams to adopt another phone system. The bring-your-own-carrier model is especially interesting because it gives teams more control over numbers and calling costs while keeping call activity logged in one place.
Most calling tools assume you're on HubSpot or Salesforce. If your team runs on Attio, Capsule, Copper, Insightly, Nimble or Less Annoying CRM, you get a browser extension that overlays a dial button and calls it an integration — or you copy numbers into a softphone by hand. So CallPal syncs the contacts properly, and writes the call back to the record it came from — recording, duration, outcome, notes. The other thing we were stubborn about: you bring your own carrier. Connect your own SIP trunk and your minutes are billed by your carrier at your rate. We don't resell minutes, so we're not incentivised to keep you on the phone longer. It's outbound only on purpose — no IVR, no inbound routing, no predictive dialing. One call per rep, rep on the line before it rings. Happy to answer anything.
Premium Products
Sponsors
Buy
Awards
View all
Awards
View allMakers
Makers
Comments
The bring-your-own-SIP-trunk model is the part I like most. I run outbound BD for an IT services team, and per-minute markup on international calling is usually where dialer costs quietly balloon. Two questions: does the power-dialer queue respect each contact's local time zone (we call US, EU and APAC from India), and can call outcomes map to custom fields or pipeline stages in Close/Attio rather than just logging an activity?
The bring-your-own-carrier model is the smartest part of this — most dialers quietly mark up per-minute rates, so letting teams bring their own SIP trunk (with automatic failover to a backup trunk) keeps costs transparent and calls reliable. Deliberately staying outbound-only is also a good scope decision; plenty of tools bloat into full phone systems and get worse at the core job. One question: the server-side queue prevents two reps calling the same person within a campaign — how does it handle list hygiene across campaigns, e.g. if the same contact appears in two different campaigns? Would be great to see the dedupe logic explained somewhere.
CallPal solves a very specific sales workflow problem well—bringing outbound calling directly into the CRM without forcing teams to adopt another phone system. The bring-your-own-carrier model is especially interesting because it gives teams more control over numbers and calling costs while keeping call activity logged in one place.
Most calling tools assume you're on HubSpot or Salesforce. If your team runs on Attio, Capsule, Copper, Insightly, Nimble or Less Annoying CRM, you get a browser extension that overlays a dial button and calls it an integration — or you copy numbers into a softphone by hand. So CallPal syncs the contacts properly, and writes the call back to the record it came from — recording, duration, outcome, notes. The other thing we were stubborn about: you bring your own carrier. Connect your own SIP trunk and your minutes are billed by your carrier at your rate. We don't resell minutes, so we're not incentivised to keep you on the phone longer. It's outbound only on purpose — no IVR, no inbound routing, no predictive dialing. One call per rep, rep on the line before it rings. Happy to answer anything.
Premium Products
New to Fazier?
Find your next favorite product or submit your own. Made by @FalakDigital.
Copyright ©2026. All Rights Reserved