Ella by Telappliant

Ella by Telappliant is an AI receptionist and voice assistant designed to help UK businesses manage customer calls around the clock. Built and hosted in the UK, Ella answers routine enquiries using your business information, takes messages and connects callers with the appropriate team member. It supports call handling during busy periods, after hours and at weekends, helping businesses capture enquiries and reduce interruptions for staff. Ella integrates with CRM platforms, calendars, helpdesk tools and telephone systems, helping teams keep customer information connected to their everyday workflows. Whether you need support with incoming enquiries or out-of-hours answering, Ella offers a practical way to strengthen your call handling. Contact the team for tailored guidance and a personalised demonstration.