DMflo

Core automation

• Comment-to-DM: keyword triggers on posts and Reels, or catch-all on every comment
• Story reply and story @mention auto-response
• DM keyword triggers
• Rule-based flow builder (step-list format, mobile-native)
• Human handoff — hand a conversation to a real person mid-flow
• Public comment reply alongside the private DM

Agentic layer

• Intent understanding rather than keyword matching
• Brand-voice replies (learns your tone; not templates)
• Comment triage — classify, hide, or remove spam and negative comments
• Sentiment-aware routing
• Sales-driven conversation flows
• Lead capture with email and SMS opt-in

Language

• Multilingual, 100+ languages
• Code-switched message handling (Hinglish, Spanglish, Kanglish, Arabizi) — the actual differentiator

Platform

• Native mobile app (iOS/Android) — full builder, not a companion viewer
• Web app for power users, brands, agencies
• ~2-minute setup for a first working flow
• Multi-account management
• Analytics: link click-through rate, unique accounts reached, conversation outcomes
• Delay queue to make sure you are always compliant on Meta API limits
• CRM / marketing automation integrations (Agentic tier)

Turn a viral Reel into an email list — a post takes off overnight, and instead of 3,000 comments you'll never answer, you wake up to captured leads

Ask contacts to Follow for freebie or any other material — a follower is interested in your video and comments your keyword and receive a message to follow first to receive the details or freebie

Sell without a website — a follower asks "price?" and gets answered, objection-handled, and sent to checkout in one conversation

Stop losing sales to slow replies — the "link please" comment gets answered in seconds instead of four hours, while the person still cares

Keep your comment section sellable — spam, scam links, and abuse get cleared before they scare off a buyer

Serve an audience that doesn't write in one language — replies come back in whatever language and script each person actually used

Run 20 client accounts without 20 logins — deploy a proven flow across a roster and report on it in one place